Q&A
Yes, the magnetic mount withstands up to 6kg of force on running products and 8kg on two-wheeled products.
They have been tested on a track at more than 220 km/h and in a wind tunnel(read more about wind resistance here).
No matter how fast you ride, run or cycle, no matter how bad the road is... your smartphone will not move. On the other hand: it is a removable system, in case of a direct hit on the sleeve or a fall, there is a risk for the sleeve to come off! If you are a professional stuntman, be aware that this product is not made for ;)
Which mount to choose?
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Our motorcycle mounts
Discover the guide to the different motorcycle mountsTo find out which of our 7 mounts is ideal for your motorcycle use:
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Our scooter mounts
Discover the guide to our different scooter mountsCan't figure out which mount to choose for your scooter?
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Our bicycle mounts
Discover the guide to the different bike mountsAre you hesitating between the 3 different bicycle mounts we offer?
Is it compatible with my smartphone?
Our sleeves are compatible with 99% of the smartphones on the market, including protective shells.
A size guide is available on each of our product pages and below. It will calculate for you the ideal sleeve according to the dimensions of your smartphone (height x width) shell included.
What about reflections?
With our magnetic sleeves, you can use your smartphone and track your GPS day or night. However, in bright sunlight, the sleeve may reflect slightly (as one would lose visibility when using his smartphone in the summer sun).
This is why we decided to produce the adhesive steel plate. It allows you not to have to put your smartphone in the sleeve and to use our supports simply by sticking the plate your shell.
How to use the adhesive steel plate?
The world's thinnest universal adapter, there are several things to know before using it:
1. The surface must be smooth and perfectly clean.
2. If the adhesion is insufficient you can complete with epoxy glue.
3. Never pull the smartphone in the axis of the magnet, otherwise the plate will come off. Always pull to the side with a lever motion.
4. Always hold the metal plate with your finger when removing the smartphone.
Is it adapted to my body / my vehicle?
For our two-wheeled products, our handlebar attachment (by means of a silicone strap or a pair ofrubber bands) is compatible with all products that offer a portion around which to wrap the strap or rubber bands (round or square, stem or handlebar) with a diameter ranging from 20mm to 60mm
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Since summer 2020, we are also compatible with all rear view mirrors offering a cylindrical section from 8 to 25mm in diameter.
As of January 2021, we are half-guideway compatible for diameters ranging from 11 to 24mm steering column hole.
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Finally, for the running products, it is very rare that the products are not adapted. We go from 36 to 56 in waist size and from 20 to 38 cm in arm size.
What if I change my smartphone?
You can simply buy the sleeve separately if needed.
This saves you from having to change everything every time.
What is the difference between your sleeves?
There are 3 different types of sleeves :
- The classic magnetic sleeve Touchscreen and weatherproof.
- The sleeve with camera openingwhich, as its name suggests, has a window on the back that is compatible with all smartphone cameras, as well as being weatherproof.
- The waterproof sleeve is completely waterproof and can be immersed in a liquid.
Are your products weatherproof?
Our products protect your smartphone from the rain (weatherproof and not waterproof). You can therefore use them in the rain for several hours without worrying. However, they are not designed to be immersed in water except for our sleeve waterproof. So no pool or underwater bike.
Is there a guarantee on your products?
Of course, for the sleeve, textile and silicone parts the basic warranty is 2 years. This period is extended to 10 years by registering your product. We explain it all here:
Is there a risk of breakage due to vibration?
NO!
And this is what differentiates us from our competitors. Because of the sleeve, the vibrations of the engine and the road are absorbed and do not damage the stabilizer of the camera of the smartphone.
We detail everything in the article below.
Are you really the only ones doing this?
This is indeed one of the questions we are often asked and the answer is YES, yes and yes again. We invented the concept of sleeve and each product we release is the result of an intense and long reflection on the use as well as a thorough work on the design and the industrial conception.
Why? Because the manufacturing process is quite complex and other brands prefer unique systems at each smartphone which makes you buy their product more regularly. This is not our philosophy.
