PRO BOOST MOTORCYCLE MOUNT
All you need to know
PRO BOOST MOTORCYCLE MOUNT
All you need to know
We control the quality of our products to the maximum, but we are never immune to defects. If your product is under warranty, we will replace the defective part.
By registering your product, you'll benefit from a 10-year extended warranty.
Q&A
Wrong sleeve size?
If the size of your pouch doesn't fit your phone model, you can simply exchange only your sleeve (just the pouch, not the complete product) by following the link below: https://shapeheart.typeform.com/to/hhP49RvA
Reflections on the cover?
Yes, the sun's reflections on the cover can reduce the phone's visibility, depending on the position of the sun, the phone or your posture on your 2-wheeler.
To reduce this problem, make sure your phone's brightness is at its maximum.
If the problem persists, you can use the adhesive steel plate which allows you to use our mounts without the pocket.
My phone turns on the stand
If the phone turns on the mount, it's not perfectly fixed. In this case, please screw the 3 fixing pins of the 360° Booster until it can no longer be moved by hand.
If in doubt, do not use the product and send us an e-mail to contact@shapeheart.com
Is my product broken?
Our products are guaranteed for 2 years. If you have a problem with your product, we can replace it free of charge. Please send an e-mail to contact@shapeheart.com:
. A photo of the product
. Proof of purchase
. Your full contact details
My product is incompatible
If you are unable to install the product or think it is not compatible, please contact us at contact@shapeheart.com. We'll work with you to find the right compatible version for your application.
Precautions for use
We would like to remind you of the importance of using our magnetic phone holders responsibly.
- Intended use: Our magnetic phone holders are designed to be used exclusively to hold your cell phone securely, and must not be used for any other purpose. They must not be used for any other purpose.
- Compliance with the law: You are responsible for complying with all applicable laws concerning the use of electronic devices. It is your responsibility to comply with these regulations and not to use your phone in an unsafe or illegal manner.
- Road safety: Never use our magnetic phone holder while driving in an inappropriate manner, ignoring traffic rules. Keep your attention on the road and other road users.
- Correct installation: Before using our product, please ensure that it is correctly installed and secured in accordance with the instructions provided in the manual. Incorrect installation may result in accidents or damage to property.
- Regular maintenance: Make sure you keep your magnetic phone holder in good working order. Regularly check fixings, magnets, and replace any components by contacting us at contact@shapeheart.com.
In the event of a defective product or doubt about its reliability, please do not use the product and contact us immediately.
- Personal responsibility: You assume full responsibility for the use of our magnetic phone holder. Under no circumstances can we be held responsible for accidents, injuries, material damage or consequences arising from the use of our products in an inappropriate manner or in a manner that does not comply with these guidelines.
- Correct use: Please ensure that you use our
phone holders correctly, in accordance with the instructions in the manual. Before use, check that the weight of your phone
is appropriate for the use of our products.